Customer Leadership

mickyates Analytics, Big Data, Customer, Ideas, Innovation, Leader, Leadership, Marketing, Organization, Social Media, Social Networks, Teams, Technology Leave a Comment

As regular readers will know, I prefer to talk about “Leadership” in the context of actual tasks, rather than in some theoretical fashion. Likewise, whilst there’s much focus on “Big Data” from a technology perspective, leaders must consider its real world application, challenges and opportunities. In the past year or two, my work has increasingly been to help senior leaders build a strategic and organisational framework …

Learning about innovation from Mr. Edison and his phonograph – Wally Bock

mickyates Ideas, Industry, Innovation, Inspiration, Leadership, Technology Leave a Comment

Great post from Wally Bock Most people think of Thomas Edison as a lone inventor and marketing genius. But history teaches different lessons. Here are some from Edison’s invention of the phonograph. Not so “lone” after all Edison was no “lone” inventor. He set up the prototype of the modern industrial laboratory. He filled the place with people of diverse …