The Data Privacy Paradox

mickyates Big Data, Customer, Ethics, EU, Ideas, Innovation, Leadership, Marketing, Mick Yates, Privacy 0 Comments

The Data Privacy Paradox from Mick Yates I was invited to give a talk at the XTEND Network in London, yesterday. We are all skeptical of how businesses and Government use our personal data. Yet, every one of us demands personalised services, which can only be provided if we relinquish our hold over our data. You call a customer service helpline, …


Consumers have the power, now they need the knowledge

mickyates Best Practice, Big Data, Ideas, Innovation, Technology 1 Comment

I was interviewed by Simon Carroll for the Internet of Me. Here is the transcript. The transformative potential of our personal data is profound. From healthcare to finance to public services, there is potential for better products, greater efficiency and lower costs. Then there is the direct value our own information can return to us, in the form of insight …