Customer Leadership

mickyates Analytics, Big Data, Customer, Ideas, Innovation, Leader, Leadership, Marketing, Organization, Social Media, Social Networks, Teams, Technology Leave a Comment

As regular readers will know, I prefer to talk about “Leadership” in the context of actual tasks, rather than in some theoretical fashion. Likewise, whilst there’s much focus on “Big Data” from a technology perspective, leaders must consider its real world application, challenges and opportunities. In the past year or two, my work has increasingly been to help senior leaders build a strategic and organisational framework …

CMI & All-Party Parliamentary Commission on the future of Management and Leadership

mickyates Best Practice, Business, CMI, Education, Entrepreneurship, Government, Great Britain, Leadership, Organization, work Leave a Comment

Earlier this year, I was pleased to be asked to give oral evidence to the UK All-Party Parliamentary Commission (APPGM) on the future of Management and Leadership. The report (download via this link) was released yesterday, and was announced at an event in Parliament. It is very thorough, research based and offers practical ways forward for business, individuals and Government. From the press …